Your privacy rights
Last updated 31 October 2026
Write to privacy@heados.app to request access, correction, deletion, restriction or a portable copy of your data, to object to processing based on legitimate interests, or to withdraw consent.
You need no special form. Write from the email address of your account and say what you want. Do not send an identity document. If we cannot confirm that the account is yours, we ask for a proportionate check.
Delete your account
Go to Settings and tap “Request account deletion”. You do not need to email us. We get back to you within 24 hours, delete your account within 14 days and confirm by email. Uninstalling the app does not delete your account.
Request your data
You receive a copy of the personal data in your account, the generated information about you, diagnostic records we still hold and your correspondence with us. The file copy on your device does not contain all of this.
Correct generated information
Tell us which information is wrong, or edit it in the app. A transcript stays a record of what was said. A generated statement about you that is wrong gets corrected or deleted.
Withdraw consent
Write to privacy@heados.app and say that you withdraw your consent. Settings in the app has a link to this address. We stop the processing within two working days. Withdrawal ends your participation in the closed beta, and we then delete your account as described in the Privacy Policy. It does not make earlier processing unlawful. You keep all your other rights.
Copies outside HeadOS
Files in your selected folder, its “deleted” folder, your personal cloud storage and your device backups are in your control. You need to remove them yourself.
Our response
We answer within one month. If we need longer, we tell you why within that month, and the extension is at most two more months.
You can complain to a supervisory authority, including where you live or work. The authority for HeadOS is: https://www.lfd.niedersachsen.de/beschwerde