Terms of Use

1. Your agreement

HeadOS is provided by Lasse Kumm, Am Langenberg 8, 21445 Wulfsen, Germany. Contact: hello@heados.app. These Terms govern your participation in the free HeadOS closed beta. You must be at least 18 and use your own account. We send you these Terms by email when you join. They are available in English and German.

These Terms govern the service agreement. The Privacy Policy explains how personal data is processed. Agreeing to these Terms is not consent to sensitive-data processing. The app asks for that consent separately.

2. The service

HeadOS offers AI-assisted reflection and personal organisation, including conversations with Cleo, Captures, memory and Goals. The beta is a test of a developing service. Features can change, and faults and interruptions will occur. Your mandatory statutory rights remain unaffected by the beta label.

Taking part in the beta includes full diagnostic recording of your conversations, as described in section 6 of the Privacy Policy, based on your separate consent. Without that consent you cannot take part in the beta.

There is no fee during the closed beta. Moving your account into a later release creates no payment obligation. A paid service requires a separate agreement.

3. AI and intended use

Cleo is an AI system. Generated answers, summaries, patterns and suggestions can be incorrect, incomplete or inappropriate. Review them before relying on them.

HeadOS is for personal reflection and organisation. It is not for diagnosis, treatment, emergency response, or decisions about employment, credit, insurance or other people's access to important services. It does not replace medical, legal or financial advice.

Nobody monitors your conversations continuously. Do not rely on HeadOS to recognise a crisis or arrange help. In an emergency, call 112.

4. Your content

You keep your rights in the content you submit. You permit us to process, reproduce, transmit and store it only to provide the service and for the purposes in the Privacy Policy. We do not sell your content and do not use it for advertising.

You must have the rights needed to submit content. Do not upload unlawful material, passwords, payment-card details or confidential documents you are not allowed to share. Leave out identifying sensitive details about other people.

No licence in these Terms overrides the GDPR, a withdrawal of consent or a valid deletion request. AI-generated material is not guaranteed to be exclusive, accurate or protected by intellectual-property rights.

5. Acceptable use

Do not use the service to harm others, impersonate someone, access another account, circumvent access controls, distribute malicious software or disrupt the service. Do not use it to make consequential decisions about others.

Protect your sign-in details and tell us at privacy@heados.app about suspected unauthorised access.

6. Permissions, copies and feedback

Some features need device permissions. If you refuse one, the feature that depends on it does not work. The file copy in your chosen folder does not contain everything we hold.

Feedback you send us and product feedback found in your conversations are used to improve the service, as described in the Privacy Policy. We do not publish your conversations.

7. Ending participation

You can stop using HeadOS at any time and request account deletion under Settings. Uninstalling the app does not delete your account.

We can suspend your access if that is necessary to stop abuse, address a security risk or meet a legal requirement. We tell you why and how to reach us, unless the law forbids it.

If we end the beta or change the service materially, we tell you at least 30 days in advance and explain how you can get your data. We will not turn the free beta into a paid subscription without your separate agreement.

8. Right of withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period expires 14 days after the day the contract was concluded.

To exercise the right of withdrawal, you must inform us, Lasse Kumm, Am Langenberg 8, 21445 Wulfsen, Germany, privacy@heados.app, of your decision to withdraw from this contract by a clear statement, for example a letter or email. You can use the model withdrawal form below, but it is not obligatory. To meet the withdrawal deadline, it is sufficient to send your notice before the withdrawal period has expired.

Effects of withdrawal: withdrawal ends the beta agreement. As the beta is free, no payments are owed in either direction. We then delete your account as described in the Privacy Policy.

Model withdrawal form Complete and return this form only if you wish to withdraw from the contract. To: Lasse Kumm, Am Langenberg 8, 21445 Wulfsen, Germany, privacy@heados.app I hereby give notice that I withdraw from my contract for the provision of the following service: HeadOS closed beta. Ordered on / received on: Name: Address: Signature (only if this form is sent on paper): Date:

9. Liability

Liability follows the law. Nothing in these Terms excludes or limits liability for intent, gross negligence, injury to life, body or health, or under mandatory product-liability and consumer law.

Describing AI limits in these Terms does not waive your rights.

10. Changes and governing law

We announce material changes at least 30 days in advance and explain them. A new purpose that requires consent needs that consent separately.

German law applies. If you are a consumer, you keep the mandatory protections of the country where you habitually live. There is no arbitration clause.

Questions: hello@heados.app.